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Useful contact information
Useful contact information
Tourist office of Strasbourg and its Region
Tél. +33 (0)3 88 52 28 28
Fax +33 (0)3 88 52 28 29
Place de la Cathédrale – Open daily between 9 am and 7 pm
Public transportation: Compagnie des Transports Strasbourgeois (CTS)
Allô CTS : +33 (0)3 88 77 70 70
Our helpline is open Monday to Friday between 7:30 am and 7pm, and Saturday between 8:30 am and 5:30 pm.
Alt Winmärik ticket office
9 place Saint-Pierre-le-Vieux
Open Monday to Friday between 8:30 am and 7 pm, and Saturday between 9 am and 5 pm.
Strasbourg TGV station
One-stop ticket office open Monday to Friday between 5:45 am and 9:30 pm, Saturday between 7 am and 8 pm, and Sunday and public holidays between 7 am and 9:30 pm.
Strasbourg City Council and Eurométropole
Tél. +33 (0)3 68 98 50 00
Council offices
1 parc de l'Étoile
Open to the public Monday to Friday between 8 am and 5:30 pm, and Saturday between 8:30 am and noon.
Lost and found
Municipal lost-property office:
In the district town hall "Hôtel de Ville" at Place Broglie
Tel. +33 (0)3 68 98 51 51 (8:00 to 14:00) and online on www.strasbourg.eu (in French)
You lost something in a tram or a bus: lost-property office of the municipal transportation service CTS at +33 (0)3 88 77 70 70 and online on cts-strasbourg.eu
You lost something in a train or at the train station: lost-property office of the French railway SNCF at +33 (0)3 88 75 41 63 and online on the SNCF website (in French)
Visa/Eurocard emergency card hotline: +33 (0)8 92 705 705 (€0.34 per min.)
Emergency numbers
- European emergency number: 112
- Ambulance service: 15
- Fire service: 18
- Police: 17
- Central police station: +33 (0)3 90 23 17 17
- Gendarme station: +33 (0)3 88 37 52 99
Medical emergencies
- ASUM (medical emergencies): +33 (0)3 88 36 36 36 or +33 (0)8 00 71 36 36
- SOS Médecins 67 (on-call doctors): +33 (0)3 88 75 75 75
- Poison centre: +33 (0)3 88 37 37 37
- Emergency pharmacies: 3237 (€0.34 per min.)
- SOS Main (minor surgery): +33 (0)3 68 76 52 18
Hospitals
- Hautepierre Hospital (adult emergency care): +33 (0)3 88 12 70 20
- Nouvel Hôpital Civil (adult emergency care): +33 (0)3 69 55 05 61