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Disability facilities

Afin d’accompagner tous les publics dans l’expérience de Strasbourg Capitale de Noël, la Ville de Strasbourg vous propose différents dispositifs.
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Facilities for people with disabilities

To support all audiences in experiencing Strasbourg, the Capital of Christmas, the City of Strasbourg offers various arrangements.

Guided Tours

Specific tours for people with disabilities and their companions are available. These tours are free and conducted by a certified guide..

When? Mondays, December 2, 9, 16, and 23, from 4:00 PM to 6:00 PM.

Where? The meeting point will be communicated after registration.

In which languages? Tours are available in French, English, and Arabic.

How to book a tour? Reservations must be made before 9:00 AM on the day of the tour at the following email address: Evenements-CapitaleDeNoel@strasbourg.eu. Please provide your name, first name, phone number, and the type of disability (with proof).

Equipment Loan

Walkers and wheelchairs will also be available to the public from Monday, 2nd December. These items cannot be reserved in advance, but you may borrow them free of charge from the information booth at Place Kléber, between 11:30 AM and 6:30 PM. To borrow them, you will be required to leave an identification document.

Are you looking for accommodation suitable for people with reduced mobility (PRM)?

If you have a disability, whether it is auditory, mental, motor, or visual, it is essential for you to know the access conditions to buildings and the services offered by the establishment that may host you.

Here, you will find a list of tourism professionals in Alsace, labeled "Tourism and Handicap," who are committed to a quality approach focused on accessibility to leisure and vacations for all.

Did you know?

The "Tourism & Handicap" label has defined accessibility and reception criteria to ensure tourism for all with the greatest possible autonomy. It takes into account, in particular, easy access to buildings and the services of the establishment. It is also attentive to the personalized welcome given to tourists in terms of attention and kindness.

An establishment labeled with this mark, meeting these criteria, is subject to regular checks by trained and specialized evaluators. "Tourism & Handicap" (T&H) is the only state label awarded to tourism professionals who are committed to a quality approach focused on accessibility to leisure and vacations for all.

For more information about this label: Tourism & Handicap