Frequently Asked Questions

Since a trip to the heart of the Christmas Capital requires careful planning, we've compiled here the answers to the questions most frequently asked by our visitors.

Organization & Logistics for Your Visit

The Christmas market will take place from Friday, November 27, to Thursday, December 24, 2026.

Friday, November 27 (opening day): 2:00 p.m. to 9:00 p.m.
Every day (Monday through Sunday): 11:00 a.m. to 9:00 p.m.
Thursday, December 24 (closing day): 11:00 a.m. to 6:00 p.m.

Please note: All market stalls will close permanently on the evening of December 24. No stalls will be open on December 25 or through New Year’s Day.

View the complete schedule of events on the official calendar

Each drink is served in a returnable cup for €1, which you can get refunded or donate to a charitable cause.

You can return your cup to any stand selling drinks to get your €1 deposit back. Alternatively, you can drop it off at one of the charity collection stations located throughout the squares: your €1 deposit will then be donated directly to a Strasbourg-based charity.

Learn more about our eco-friendly and socially responsible policy

Directions & Parking

Park-and-ride (P+R) facilities located on the outskirts allow you to park for €4.20 per day, with a round-trip tram ticket included for all passengers.

This economical and eco-friendly option lets you avoid driving into the historic city center, which is entirely pedestrian-only during the festivities. In just a few minutes by tram, you’ll arrive right in the heart of the Christmas Capital.

View real-time availability and a map of P+R parking lots

Motor vehicle traffic is strictly regulated and prohibited on the Grande Île during market hours.

To ensure the safety and comfort of pedestrians, access controls are in place at the bridge entrances. We recommend walking, biking, taking public transportation, or riding the sightseeing boat to explore the light displays.

View access conditions and detour routes

Accessibility & Family

Strasbourg offers free rentals of wheelchairs and walkers, as well as accessible guided tours.

Equipment is available for loan at the information kiosk on Place Kléber (no reservation required; a valid ID must be presented). In addition, a dedicated accessibility map lists level pathways, access ramps to the kiosks, and accessible restrooms.

Download the accessibility map for people with disabilities and book an accessible tour

Square Louise Weiss (Petite France) is home to the Advent Village, a paradise for children and families.

This magical place offers daily storytelling performances, creative workshops, concerts, and interactive games—all free and open to the public—so everyone can discover the traditions of the Alsatian Advent season together.

View the Advent Village schedule and show lineup

Experience & Discovery

The Marché OFF is the socially responsible, eco-friendly, and locally focused alternative to the Christmas Market, located on Grimmeissen Square.

This unique market brings together organizations from the social and solidarity economy (SSE) within an original setting made of shipping containers. People come here to hunt for vintage furniture, buy ethically sourced gifts, participate in upcycling workshops, or sample local organic products.

Explore the creative and socially conscious world of the Marché OFF

The Village du Partage is a historic hub of solidarity located at the foot of the Grand Sapin, on Place Kléber.

It brings together dozens of charitable, humanitarian, and social welfare organizations. Visitors can make donations, purchase handmade crafts to support worthy causes, and enjoy the traditional “Soupe de l’Étoile” prepared by renowned Alsatian chefs.

Learn about the organizations involved and the schedule of community events

Mondays, Tuesdays, and mornings are the quietest times to stroll leisurely through the markets.

The markets are traditionally very crowded on Wednesday afternoons, Friday evenings, and throughout the weekend. Planning your visit during the week will allow you to fully enjoy the crafts and chat more easily with our vendors.

Check out our visitor traffic barometer and our tips for visiting

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Frequently Asked Questions

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Frequently Asked Questions

Organization & Logistics for Your Visit

Directions & Parking

Accessibility & Family

Experience & Discovery

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Our Christmas 2025 guidebook

Recherche d'asset dynamique

Organization & Logistics for Your Visit

When is the Strasbourg Christmas Market open, and what are its dates?

Is the Christmas market open on weekends and in the evenings?

How does the returnable cup system work in the marketplace?

Is it easy to find public restrooms in the city center?

Where can I get a paper map or information on site?

Are there any luggage lockers available on the market?

Directions & Parking

How does the “Park-and-Ride” (P+R) parking system work?

Is Strasbourg's downtown still accessible to cars?

How do I get to the Christmas Market from the SNCF train station?

Is it allowed to ride a bike or a scooter inside the Christmas market?

Accessibility & Family

What accommodations are in place for people with limited mobility (PLM)?

Is there a space set aside for babies and new parents?

Where are the activities designed specifically for children?

Are dogs allowed at the Christmas market?

Is the market easily accessible with a stroller, and are there areas for babies?

Experience & Discovery

What is the "Marché OFF" in Strasbourg, and where is it located?

Can you visit the Christmas Market with your dog?

What is the “Village du Partage,” and where is it located?

How can you avoid the crowds and choose the best time to visit?

Can we pay by credit card at all the cabins?

Start planning your trip now